Shipping policy

At NILORMY, we are committed to delivering your orders safely, quickly, and smoothly. Please review our shipping policy below for complete details regarding order processing, delivery timelines, and shipping terms.

Shipping Timelines

Domestic Shipping (India)

Standard Delivery Timelines:

  • Metro Cities: 3–4 Working Days
  • Rest of India: 4–7 Working Days

International Shipping

Delivery timelines for international orders may vary depending on the destination country and customs clearance process.

Please note: Delivery timelines are estimated and may occasionally be affected due to unforeseen logistics or operational delays.

Order Processing

  • Orders are usually processed within 1–2 Working Days after confirmation.
  • Once shipped, tracking details will be shared via Email & WhatsApp.

Shipping Charges

  • Shipping charges are calculated based on:
    • Delivery location
    • Product weight & dimensions
  • Final shipping charges will be shown at checkout before payment.

Free Shipping

We offer Free Shipping on Prepaid Orders across India.

Free shipping offers may not apply to certain heavy, oversized, or special-category products.

Order Tracking

Customers can easily track their orders through the tracking link shared on WhatsApp & Email after dispatch.

Please allow up to 24 hours for tracking updates to reflect after shipment pickup.

Returns & Exchanges

For return or exchange-related information, please refer to our Return & Exchange Policy page.

Reverse shipping/courier charges for returns or exchanges are to be borne by the customer unless the issue is due to a damaged, defective, or incorrect product received from our side.

Lost or Damaged Shipments

If your order arrives damaged or is lost during transit, please contact our support team immediately with proper photos and order details.
Our team will coordinate with the courier partner to resolve the issue as quickly as possible.

Need Help?

For any shipping-related assistance, feel free to contact us:

📧 support@nilormy.com
📞 9428608400

Thank you for shopping with NILORMY ✨